Once an order is placed please allow 24 hours for processing. 

Domestic Shipping (Australia)

• Regular AusPost eParcel (2-4 working days, 5-7 for WA)

International Shipping

- International Shipping (Up to 14 approx. business days depending on location)

- AUS POST auspost.com.au/track/track.html 

International Custom Duties

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from 1st PRODUCT, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country.

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

For any further questions email  store1stproduct@bigpond.com